INTRODUCTION

Your privacy is important to us. Through this document, we explain what data we collect from users, how we use it and for what purposes, among other relevant information.

We will never request more information than is strictly necessary to provide the requested services. We will never share your information with third parties, except where required by law or with your prior authorization, and we will never use your data for purposes other than those previously stated.

As a user, you should carefully review this Privacy Policy on a regular basis and whenever you provide your personal data. This document may be amended, as the service provider may modify any information appearing on the website to comply with applicable regulations or update this policy, without being required to provide prior notice to users. Publication of the updated policy on the service provider's website shall be sufficient.

DATA CONTROLLER

Identity: COTTON HIGH TECH, S.L. (hereinafter also referred to as the "Service Provider")

Tax Identification Number (NIF): B64131079

Registered Address: C/ Colònia la Rabeia S/N, 08660, Balsareny, Barcelona, Spain

Email: cohitech@cohitech.net

COTTON HIGH TECH, S.L., as the website operator and data controller, in accordance with Regulation (EU) 2016/679 of 27 April 2016 (General Data Protection Regulation, GDPR), concerning the protection of natural persons with regard to the processing of personal data and the free movement of such data, as well as other applicable personal data protection regulations and Spanish Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSICE), informs you that it has implemented the necessary technical and organizational security measures to guarantee and protect the confidentiality, integrity and availability of the data provided.

METHODS OF DATA COLLECTION, TYPES OF DATA COLLECTED AND PURPOSES

The data we collect, how we obtain it and the purposes for which it is processed are detailed below:

1. Contact Forms

• Data collected: Name, email address, telephone number and address.

• Purpose: To respond to enquiries and/or provide information requested by the user.

• Legal basis: User consent.

2. Newsletter Subscription Forms

• Data collected: Email address.

• Purpose: To send you commercial information of interest about our products and/or services via email, SMS, social media platforms or any other electronic or physical means, provided that the user has given their express consent.

• Legal basis: User consent.

3. Blog Comments

• Data collected: Name and email address.

• Purpose: To allow users to comment on blog posts, ask questions and respond to other users.

• Legal basis: User consent.

4. Contractual Relationships and Administrative, Tax and Accounting Management

• Data collected: Full name, telephone number, address, national identity document (DNI), email address and signature.

• Purpose: To carry out internal commercial, tax and administrative management activities in accordance with applicable legislation.

• Legal basis: Consent of the data subject and contractual relationship.

5. WhatsApp

The use of WhatsApp and the corresponding processing of personal data are detailed in the WhatsApp section of this Privacy Policy.

All photographs published on the website are the property of COTTON HIGH TECH, S.L.

You may withdraw your consent at any time by sending an email with the subject line "Unsubscribe" to the email address provided above.

In accordance with the LSSICE, COTTON HIGH TECH, S.L. does not engage in SPAM practices and therefore does not send commercial emails that have not been previously requested or authorized by the user. Consequently, all commercial communications sent by the Service Provider include the possibility of withdrawing your express consent to receive further communications.

We will not process your personal data for any purposes other than those described above, except where required by law or judicial order.

You will not be subject to decisions based on automated processing that produce effects concerning your personal data.

DATA RETENTION PERIOD

Your personal data will be retained for as long as you maintain a commercial relationship with us or until you exercise your right to erasure, objection or restriction of processing.

However, we may retain your personal data for the periods legally required under applicable regulations.

RECIPIENTS OF DATA DISCLOSURES OR TRANSFERS

COTTON HIGH TECH, S.L. will only disclose information to law enforcement authorities pursuant to a court order or where required by law, without prejudice to its right to block or cancel a user's account where there are indications of possible criminal activity.

Any information disclosed will be limited to the data available to the Service Provider at that time.

The information you provide through this website will be hosted on servers used by COTTON HIGH TECH, S.L., contracted through the company providing the website hosting service.

The processing of personal data by this hosting provider is governed by a data processing agreement between the Service Provider and the hosting company.

The Service Provider also uses certain third-party tools necessary for its business activities, which may store your data. These tools include:

Google Analytics

Google Analytics is used to analyze and measure how users interact with the website through cookies.

The information generated and collected by these cookies regarding website usage, including IP addresses, is transmitted directly to and stored by Google Inc., located at 1600 Amphitheatre Parkway, Mountain View, California 94043, United States, on its servers in the United States.

Email Marketing

The following provider is used for email marketing services:

The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA, a company belonging to the Intuit Inc. group.

RIGHTS OF DATA SUBJECTS

As a user and data subject, you may exercise the following rights before COTTON HIGH TECH, S.L. by submitting a written request to the postal address indicated above or by sending an email to cohitech@cohitech.net, with the subject line:

"DATA PROTECTION: DATA SUBJECT RIGHTS"

Your rights include:

• Right of Access: The right to obtain confirmation and information regarding the processing of your personal data.

• Right to Rectification or Erasure: The right to correct errors and modify personal data that is inaccurate or incomplete.

• Right to Erasure: The right to request the deletion of personal data that is inappropriate or excessive.

• Right to Object: The right to object to the processing of your personal data or request that such processing cease.

• Right to Restriction of Processing: The right to request that stored personal data be marked in order to restrict its future processing, including for the establishment, exercise or defense of legal claims.

• Right to Data Portability: The right to receive your personal data in a format that allows you to transfer it to another data controller without hindrance.

• Right Not to Be Subject to Automated Individual Decision-Making (Including Profiling): The right not to be subject to decisions based solely on automated processing that produce legal effects or similarly significantly affect you.

As a user, you have the right to withdraw your consent at any time. Withdrawal of consent shall not affect the lawfulness of processing carried out before such withdrawal.

You also have the right to lodge a complaint with the relevant supervisory authority if you believe your rights regarding the protection of personal data have been violated.

Spanish Data Protection Agency (AEPD): www.aepd.es

ADDITIONAL INFORMATION

SECURITY MEASURES

The data you provide will be treated confidentially.

The Service Provider has implemented all necessary technical and organizational measures and appropriate levels of protection to ensure the security of personal data processing and prevent alteration, loss, theft, unauthorized processing or unauthorized access, taking into account the current state of technology and the nature of the stored data.

It is also ensured that the processing and recording of data in files, programs, systems, equipment, premises and facilities comply with the integrity and security requirements established under applicable regulations.

LANGUAGE

The governing language of this Privacy Policy is Spanish.

Therefore, in the event of any discrepancy between the Spanish version and versions provided in other languages, the Spanish version shall prevail.

SOCIAL MEDIA

Please be informed that COTTON HIGH TECH, S.L. may maintain a presence on social media platforms.

The processing of personal data belonging to individuals who follow the official social media accounts of COTTON HIGH TECH, S.L., or who establish any connection or interaction through these platforms, shall be governed by this section, as well as by the terms of use, privacy policies and access regulations applicable to each social media platform and previously accepted by the user.

COTTON HIGH TECH, S.L. will process your data for the purpose of properly managing its social media presence, informing users about the Service Provider's activities, products or services, and for any other purposes permitted by the applicable social media regulations.

The publication of the following content is prohibited:

• Content that is allegedly unlawful under national, European Union or international regulations, promotes potentially unlawful activities or violates the principles of good faith.

• Content that infringes fundamental rights, violates online etiquette, causes annoyance or may generate negative reactions among our users or third parties, or any other content that COTTON HIGH TECH, S.L. considers inappropriate.

• Content that, in general, violates the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, public order, privacy, consumer protection or intellectual and industrial property rights.

COTTON HIGH TECH, S.L. reserves the right to remove, without prior notice, any content considered inappropriate from its website or corporate social media accounts.

In any case, if you submit personal information through a social media platform, COTTON HIGH TECH, S.L. shall not be held responsible for the security measures implemented by that platform.

Users wishing to learn more about these measures should consult the specific terms and conditions of the relevant social media platform.

PUBLICATION OF TESTIMONIALS

If a user wishes to publish their opinion on the website, the data provided will be processed for the purpose of managing suggestions, experiences or opinions regarding our products and publishing them on the website to help other users.

The data will be retained for as long as there is a mutual interest in maintaining the purpose of processing.

Once the data is no longer necessary for that purpose, it will be deleted using appropriate security measures to ensure its pseudonymization or complete destruction.

Testimonials will be published on our website.

The only personal information published alongside a testimonial will be the user's name.

WHATSAPP

The processing of personal data belonging to individuals who contact COTTON HIGH TECH, S.L. through WhatsApp shall be governed by this section, as well as by the terms of use, privacy policies and access regulations applicable to the WhatsApp application, as previously accepted by the user.

COTTON HIGH TECH, S.L. will process your personal data for the purpose of properly managing your enquiry and carrying out any administrative activities necessary to provide the service.

Your data will be shared with WhatsApp Ireland Limited, whose technical security measures are intended to ensure the confidentiality, integrity and availability of your information, as stated in its Privacy Policy.

No further data disclosures are planned, except where required by law or judicial order.

Your data will be retained for as long as necessary to fulfill the purpose for which it was collected.

Once it is no longer required, the data will be appropriately restricted, archived and retained for the period established by law.

The use of COTTON HIGH TECH, S.L.'s WhatsApp service to send content unrelated to responding to enquiries is prohibited.

It is also prohibited to send content that is unlawful under national or international regulations, infringes fundamental rights or generally violates the principles of legality, honesty, responsibility, privacy protection, consumer protection or intellectual and industrial property rights.

CHANGES TO THIS PRIVACY POLICY

COTTON HIGH TECH, S.L. reserves the right to modify this Privacy Policy to adapt it to legislative developments or changes in case law.

WITHDRAWAL OF CONSENT

Consent granted for the processing or disclosure of personal data may be withdrawn at any time by notifying COTTON HIGH TECH, S.L. in accordance with the procedures established in this Privacy Policy for exercising data subject rights.

Withdrawal of consent shall not have retroactive effect.

APPLICABLE LAW AND JURISDICTION

As a general rule, the relationship between COTTON HIGH TECH, S.L. and users of the online services provided through this website shall be governed by Spanish law and jurisdiction.

The parties expressly submit to Spanish law and jurisdiction, with the Courts and Tribunals of Barcelona having jurisdiction over disputes arising from or relating to the use of these services.